School Rules & Policies

At Moses The Patient Driving School, we strive to provide a seamless and professional experience. To ensure quality service for all students, please review our policies below.

1. Cancellations & Rescheduling

  • 24-Hour Notice Required: To avoid fees, all cancellations must be made at least 24 hours before your scheduled lesson or 5-Hour Class.

  • How to Cancel: We accept cancellations via phone (speaking to staff) or email.

    • Note: We do not accept voicemails for cancellations, as they may not be received in time to reroute our instructors.

  • Late Fees: * Driving Lessons: $30 reschedule fee or forfeiture of the lesson.

    • 5-Hour Class: $20 reschedule fee.

2. Scheduling & Reminders

  • Courtesy Calls: As a courtesy, our office attempts to provide reminder calls the day before your appointment, time permitting.

  • Time Adjustments: Lesson times are subject to minor shifts to ensure instructors have adequate travel time between students. Any adjustments will be communicated during your reminder call.

  • Expiration: All services and packages must be completed within one year from the date of purchase.

3. Road Test & Vehicle Usage

  • Package Limits: Packages include a one-time use of the road test appointment, vehicle rental, and 5-Hour Class.

  • Vehicle/Instructor Preference: While we try to accommodate requests, specific cars or drivers are not guaranteed for lessons or road tests. Moses The Patient Driving School is not liable for road test results based on the vehicle provided.

Road Test Requirements

Important: On the day of your test, you must bring original documents. Photocopies are not accepted. The school is not liable if a student is turned away for missing documentation.

  • NYS Learner’s Permit: Must be a valid Photo ID.

  • Original 5-Hour Certificate (MV-278): Must be valid (issued within the last year).

  • Corrective Lenses: If your permit specifies “Corrective Lenses,” you must have your glasses or contacts.

  • Under 18 Requirements:

    • MV-262 Form: Must be completed and signed by a parent or guardian.

    • Wait Period: You must hold your permit for at least 6 months before taking a road test.

    • License Class: Students under 18 will receive a Junior License (Class DJ). This automatically upgrades to a Class D license at age 18. Please note: We do not offer the Driver’s Ed program required for a full license at 17.

Refund Policy

  • Processing Fee: Any refund requested more than 24 hours after purchase is subject to a 10% administrative deduction.

  • Package Refunds: If you request a refund on a discounted package, all services already used will be charged at the full individual rate. The 10% deduction will then be applied to the remaining balance before the refund is issued.